Privacy Policy

1. Introduction

This Privacy Policy describes how Your Company ("we", "us", or "our") collects and uses personal and non-personal data when you use our website, apps, APIs and services (collectively, "Services"). By using our Services you agree to this policy.

2. Information we collect

We collect several types of information, including:

• Personal information: name, email, phone, billing address, business details.
• Account & auth data: credentials, roles, access logs.
• Transaction data: orders, invoices, products, pricing rules.
• Device & technical data: IP address, browser, OS, app version.
• Usage & analytics: pages visited, feature usage, session metrics.
• Cookies & tracking: cookies, local storage, analytics identifiers.

3. How we use your data

We use data to:

• Provide, operate and improve Services.
• Process orders, payments and deliveries.
• Secure accounts and prevent fraud.
• Send transactional messages and product announcements.
• Comply with legal obligations and resolve disputes.

4. Legal basis (for EU users)

When required by law, we process data on the basis of contract necessity, legitimate interests, consent (for marketing), or legal obligations.

5. Sharing & disclosure

We may share data with:

• Service providers (cloud, payments, email, SMS, analytics).
• Merchants/sellers for order fulfilment (name, address, contact, order details).
• Legal or regulatory authorities when required.

6. Data retention

We retain personal data for as long as necessary to provide Services, meet legal obligations, or fulfil legitimate business needs. You can request data export or deletion (subject to legal limits).

7. Security

We use industry standard security measures such as TLS, encryption at rest, RBAC and monitoring. While we take strong precautions, no system is perfectly secure.

8. Your rights

Depending on your jurisdiction you may have rights to:

• Access your personal data
• Request correction or deletion
• Request portability
• Object to or restrict processing

To exercise rights, contact: support@deincart.com.

9. Children

Our Services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. International transfers

Your data may be processed in countries other than your own. We use safeguards like standard contractual clauses and regional hosting where requested by customers.

11. Changes to this policy

We may update this policy. We will post the revised policy with a new "Last updated" date and notify customers by email or dashboard notices for material changes.

12. Contact

Questions about privacy can be emailed to support@deincart.comor sent to:
DeinCart Pvt. Ltd., Delhi, India, India.